National Printing House
 
Shopping Cart Item()
Homepage NPH About Us NPH Services NPH Clients NPH Create an Account NPH Login
 
Terms Of use
By submitting your registration information, you indicate that you agree to the 'Terms of Service' (TOS) and have read and understood the 'Acceptance' policy. Your submission of this form will constitute your consent to the same and that you also agree to receive required administrative and legal notices such as this-electronically.
1. Acceptance of Terms
Welcome to National Printing House. This portal provides its services to you, subject to the following Terms of Service ('TOS'), which may be updated from time to time without any notice to you. You can review the most current version of the 'TOS' at any time from our website www.nph-bh.com . In addition, with this service, you shall be subject to any posted guidelines or rules applicable to such services which may be posted by us from time to time.
2. Description of Service

2.1 National Printing House currently provides you with the service which includes designing and printing of documents built by you within National Printing House website using features in the website comprising of files in PDF form, either directly uploaded through National Printing House website or through National Printing House virtual printer driver, and the delivery of the same to the courier destinations within National Printing House courier network. You also understand and agree that the Service may include advertisements pertaining to National Printing House or its own other services or businesses or associate companies. You also understand and agree that the service may include certain communications from National Printing House, such as service announcements, administrative messages and that these communications are considered part of National Printing House membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, shall be subject to the 'TOS'. You understand and agree that the Service is provided "AS-IS" and that National Printing House assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.
2.2 You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees. In addition, you must provide and are responsible for all equipment necessary to access the Service.
2.3 National Printing House service features and rates will be as per the specifications in the section titled 'Pricing' given in this website, which may be revised from time to time without any notice to you.

3. Your Registration Obligations
In consideration of your use of the Service, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete always. The Service can be accessed and you can register yourself at the National Printing House website only if you are 18 years of age or above. If National Printing House has reasonable grounds to suspect that any such information provided by you is untrue, inaccurate, not current or incomplete, National Printing House has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
4. Member Account, Password and Security
You will be prompted to enter a password while completing the registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify National Printing House of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. National Printing House cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
5. Member Conduct
You agree to conform to the laws prevailing in Bahrain and internationally. You agree to not use the Service to (a). upload, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable (b) harm minors in any way (c} impersonate any person or entity, including, but not limited to, National Printing House officials or representatives or falsely state or otherwise misrepresent your affiliation with a person or entity (d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service (e) upload, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) (f) upload, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party (g) upload, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation (h) upload, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment (i) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service (j). "stalk" or otherwise harass another or (k) collect or store personal data about other users.

You acknowledge that National Printing House does not pre-screen Content, but that National Printing House and its designees shall have the right (but not the obligation), in their sole discretion, to refuse or move any Content that is available via the Service. Without limiting the foregoing, National Printing House and its designees shall have the right to remove any Content that violates the 'TOS' or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

You acknowledge and agree that National Printing House may preserve Content and may also disclose Content if required to do so by law or in the good faith and belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process (b) enforce the 'TOS' (c) respond to claims that any Content violates the rights of third-parties or (d) protect the rights, property, or personal safety of National Printing House, its users and the public. You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
6. Special Admonitions for International Use
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside or the mail originates.
7. Indemnity
You agree to indemnify and hold National Printing House and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including attorneys' fees incurred by National Printing House and any third party etc due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the 'TOS', or your violation of any rights of another and also any violation of laws of the land.
8. No Resale of Service
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
9. Print Quality
The print quality of the documents printed by National Printing House would be 600 'dpi' (generally, and mostly) or less or high depending upon the resolution of the file(s) uploaded by the customers. To illustrate the point further, in case the resolution of an uploaded file is 300 'dpi', then in that case the resolution of such documents printed by National Printing House would be 300 'dpi' only. On the other hand, if an uploaded file carries a resolution of 2400 'dpi', the print quality of documents provided by National Printing House would be maximum of 600 'dpi' only. In other words, the print quality provided by National Printing House would be either 600 'dpi' or less, as the case may be. National Printing House cannot and will not be liable for any loss or damage arising out of documents printed and provided by it which will essentially be done on an 'As-is' basis. Furthermore, you acknowledge and agree that in all these respects, National Printing House decision shall be final and binding.
10. General Practices Regarding Use and Storage
You acknowledge that National Printing House may establish general practices and limits concerning use of the Service, including without limitation the maximum number of days that the uploaded Print Files and created Documents, History of Orders or any other stored information will be retained by the Service, the maximum number of Print Files that may be uploaded or the maximum number of Documents that may be created by an account on the Service, the maximum size of any file that may be uploaded from an account on the Service, the maximum disk space that will be allotted on National Printing House servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. You agree that National Printing House has no responsibility or liability for the deletion or failure to store any file uploaded or created or other Content maintained or transmitted by the Service. You acknowledge that National Printing House reserves the right to log off accounts that are inactive for an extended period of time. You further acknowledge that National Printing House reserves the right to change these general practices and limits at any time, at its sole discretion, with or without notice.
11. Modifications to Service
At National Printing House we reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that National Printing House shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
12. Termination
You agree that National Printing House may, under certain circumstances and without prior notice, immediately terminate your National Printing House account and access to the Service. Cause for such termination shall include, but not be limited to (a) breaches or violations of the 'TOS' or other incorporated agreements or guidelines (b) requests by law enforcement or other government agencies (c) a request by you (self-initiated account deletions) (d) discontinuance or material modification to the Service (or any part thereof) (e) unexpected technical issues or problems and (f) extended periods of inactivity. Termination of your National Printing House account includes (a) removal of access to all offerings within the Service (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof) and (c) barring further use of the Service. Further, you agree for that all terminations, the cause shall be made at National Printing House sole discretion and that National Printing House shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Service.
13. Dealings with Advertisers
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that National Printing House shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.
14. National Printing House Proprietary Rights
You acknowledge and agree that the Service and any necessary software used in connection with the Service ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other such laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. National Printing House grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by National Printing House for use in accessing the Service.
15. Disclaimer of Warranties
You expressly understand and agree that:
a) Your use of the service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. National Printing House expressly disclaims all warranties of any kind, whether expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
b) National Printing House makes no warranty that (i) the Service will meet your requirements (ii) the Service will be uninterrupted, timely, secure, or error free (iii) the results that may be obtained from the use of the Service will be accurate or reliable (iv) the quality of any product, Services, information, or other material obtained by you through the Service will meet your expectations (v) the quality and any other standards of any material received by you at any time as a product or as part of a product will be maintained or will be exactly the same in subsequent deliveries to you and (vi) any errors in the software will be corrected.
c) Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
d) No advice or information, whether oral or written, obtained by you from National Printing House or through or from the Service shall create any warranty not expressly stated in the 'TOS'.
e) National Printing House shall not be responsible for the files uploaded in a garbled, distorted, mutilated manner or the files uploaded being partly or wholly lost or suffers hackings or any other intervention which may affect the fulfillment of the Service.
16. Limitation of Liability
(a) You expressly understand and agree that National Printing House shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, resulting from (i) the use or the inability to use the Service (ii) the cost of procurement of subsequent goods and services resulting from any goods, data, information or services purchased or obtained or materials received or transactions entered into, through or from the Service (iii) unauthorized access to or alteration of your transmissions or data (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the Service.
(b) National Printing House shall not incur any liability by reason of the loss, mis-delivery or delay of or damage to files or documents except in so far as such liability may in express terms be undertaken by National Printing House as provided and no official of National Printing House shall incur any liability by reason of any such loss, mis-delivery, delay or damage unless he has caused the same fraudulently or by his willful act.
17. Notice
Notices to you may be made via email. The Service may also provide notices of changes to 'TOS' or other matters by displaying notices or links to notices to you generally on the Service.
18. Trademark Information
National Printing House, the National Printing House logo, logos and product and service names are trademarks of National Printing House. Without National Printing House's prior permission, you agree not to display or use in any manner, the National Printing House trademarks.
19. Cancellation and Refunds
a. Cancellation
Since you go through a fairly long and elaborate process of placing your order(s) which will finally culminate in you making the payment through a Credit Card, which again is fairly lengthy, it is assumed by National Printing House that all the Orders that have been received have been placed by the customer(s) carefully. There is no such option as 'Cancellation of an Order' in the nph-bh.com website.
All orders received will be printed as per specifications defined by the customer(s) and will be shipped to the desired destination(s) at the earliest possible. The sole reason for National Printing House for not providing the option of cancelling the orders to its customers is that the process of printing the uploaded files is seamless and the moment an order is received by the National Printing House server, all the uploaded files get lined-up for printing, without any interregnum or loss of time. 
b. Refunds
Since there is no such customer accessible option as 'Cancellation of an Order' in the nph-bh.com website, no refunds of any sort would be made against any order.
However, in case of any instance of wrongly made multiple payments is found against any order, the excess debited amount will be credited back to the customers credit card as per the rules and regulations of nph-bh.com and concerned third parties including the Payment Gateway service provider bank and the corresponding duplicated orders, if any such cases occurred, will be treated as cancelled, after consultation through appropriate media and consent from the customer.
20. Discount Schemes etc.
National Printing House may, at its sole discretion, from time-to-time, launch Discount Schemes or any other schemes, for its valued customers. It would be National Printing House's exclusive prerogative to launch, execute, implement and withdraw all such schemes, with or without any notice to you. All decisions taken by National Printing House, with respect to the launch, implementation, execution or withdrawal of any or all such schemes, will be final and binding.
21. Delivery Policy
a. Shipping
You understand, agree and accept that:

  1. National Printing House utilizes the courier network run by one of its group companies, Overnite Express Limited, for the shipping of customer orders.
  1. National Printing House assumes no responsibility for the delay or failure of delivery of the consignments and for storing any such consignments for future delivery.
  1. The quality and any other standards of any material or its packing received by you at any time as a product or as part of a product may not be maintained or may not be exactly the same in subsequent deliveries to you
  1. National Printing House shall not incur any liability by reason of the loss, mis-delivery or delay of or damage to files or documents except in so far as such liability may in express terms be undertaken by National Printing House as provided and no official of National Printing House shall incur any liability by reason of any such loss, mis-delivery, delay or damage unless he has caused the same fraudulently or by his willful act.

b. Incorrect Address
National Printing House assumes no responsibility, if it is not possible to deliver a shipment because of an incorrect address. To exercise appropriate and reasonable efforts to find the correct address will be at the sole discretion of the shipment carrier as per their rules and regulations.
c. Undeliverable and Rejected shipments
National Printing House never keep any kind of undelivered consignment and assumes no responsibilities on such items.
d. Exclusions
National Printing House is not liable for any consequential or special damages or loss (including loss of income, profits, markets reputation, use of contents or loss of an opportunity) or other indirect loss arising from the loss, damage, delay, mis-delivery or non-delivery of your shipment even if we had knowledge that such damages or loss might arise.
National Printing House is not liable if your shipment or any part of it is lost, damaged, delayed or misdelivered or not delivered at all as a result of:

  1. Circumstances beyond our control such as (but not limited to):
  • -Acts of God including earthquakes, cyclones, storms, flooding, fire, disease, fog, snow or frost.
  • -Force majeure including war, accidents, act of public enemies, strikes, embargoes, perils of the air, local disputes, or civil commotions.
  • -National or local disruptions in air or ground transportation networks, mechanical problems to the modes of transport or machinery.
  • -Latent defects or inherent vice in the contents of the shipment.
    1. The contents of the documents consisting of any article that is a prohibited item even though we may have accepted the order and shipped it by mistake.

e. Claims
If you wish to claim for a lost, damaged or delayed shipment you must comply with the following procedure otherwise we reserve the right to reject your claim.

  1. We will assume the shipment was delivered in good condition unless the receiver has noted any damage on our delivery record when he or she accepted the shipment.
  1. If you wish to claim for a lost, damaged or delayed shipment, in order for us to consider the claim, the contents of your shipment and the original packaging must be made available to us for inspection.

22. Legal Terms

The final right of refusing any kind of printing or shipping of your order lies with nph-bh.com; for any purpose violative of any law of land, prevailing directly or indirectly related to the use of Services; failing which National Printing House will be left with no option but to take all steps available to them as per law including initiation of appropriate Civil and Criminal proceedings against you. However, the agreement and all the disputes and claims relating in anyway to, or arising out, shall be governed by THE COURTS HAVING JURISDICTION OF BAHRAIN.

 
 
NPH